Southwestern College

SLO PERFORMANCE - ISLO/PSLO OVERALL

Program: Office Information Systems

Date:

05/07/2014

Administrative Office Assistant Bilingual (English/Spanish) Intensive Training CA CTE A2045

SLO Class:

Administrative Office Assistant Bilingual (English/Spanish) Intensive Training CA CTE A2045

Terms:

Fall 2013, Spring 2013, Fall 2012, Spring 2012, Fall 2011

PSLO:

1. Student will work in an office setting interacting with supervisors, co-workers, and the public in a variety of ways, including receiving, clarifying, and providing information and direction in both English and Spanish.

N/A

No Proficiency

Low Proficiency

Proficiency

High Proficiency

Mastery

Total

Fall 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Spring 2013

0 (0.0%)

1 (4.2%)

2 (8.3%)

7 (29.2%)

5 (20.8%)

9 (37.5%)

24 (100%)

Fall 2012

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

28 (100.0%)

28 (100%)

Spring 2012

4 (3.8%)

9 (8.6%)

1 (1.0%)

8 (7.6%)

10 (9.5%)

73 (69.5%)

105 (100%)

Fall 2011

0 (0.0%)

3 (8.8%)

3 (8.8%)

6 (17.6%)

12 (35.3%)

10 (29.4%)

34 (100%)

Total

4 (2.1%)

13 (6.8%)

6 (3.1%)

21 (11.0%)

27 (14.1%)

120 (62.8%)

191 (100%)

PSLO:

2. Student will solve problems posed within the business office environment by assessing information, including identifying issues, identifying complaints, comparing prices, comparing office systems and software, etc., to determine the best solution/s.

N/A

No Proficiency

Low Proficiency

Proficiency

High Proficiency

Mastery

Total

Fall 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Spring 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Fall 2012

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Spring 2012

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Fall 2011

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Total

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Page 1 of

 3

May 07, 2014 4:57 PM



Southwestern College

SLO Performance - ISLO/PSLO Overall Report

PSLO:

3. Student will interact properly with people of diverse backgrounds at work and in the community providing quality customer service in both English and Spanish.

N/A

No Proficiency

Low Proficiency

Proficiency

High Proficiency

Mastery

Total

Fall 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Spring 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Fall 2012

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

30 (100.0%)

30 (100%)

Spring 2012

0 (0.0%)

8 (10.3%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

70 (89.7%)

78 (100%)

Fall 2011

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Total

0 (0.0%)

8 (7.4%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

100 (92.6%)

108 (100%)

Page 2 of

 3

May 07, 2014 4:57 PM



Southwestern College

SLO Performance - ISLO/PSLO Overall Report

Report Totals by Term:

N/A

No Proficiency

Low Proficiency

Proficiency

High Proficiency

Mastery

Total

Fall 2013

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

-

Spring 2013

0 (0.0%)

1 (4.2%)

2 (8.3%)

7 (29.2%)

5 (20.8%)

9 (37.5%)

24 (100%)

Fall 2012

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

0 (0.0%)

58 (100.0%)

58 (100%)

Spring 2012

4 (2.2%)

17 (9.3%)

1 (0.5%)

8 (4.4%)

10 (5.5%)

143 (78.1%)

183 (100%)

Fall 2011

0 (0.0%)

3 (8.8%)

3 (8.8%)

6 (17.6%)

12 (35.3%)

10 (29.4%)

34 (100%)

Total

4 (1.3%)

21 (7.0%)

6 (2.0%)

21 (7.0%)

27 (9.0%)

220 (73.6%)

299 (100%)

Grand Totals:

N/A

No Proficiency

Low Proficiency

Proficiency

High Proficiency

Mastery

Total

Total

4 (1.3%)

21 (7.0%)

6 (2.0%)

21 (7.0%)

27 (9.0%)

220 (73.6%)

299 (100%)

Page 3 of

 3

May 07, 2014 4:57 PM